Continuous Process Improvement

Automate Process Verification Across Tools, Workflows & AI Agents. Enforce Standards, Gain Real-Time Productivity Insights & Elevate Team Performance.

95%+
Verification Coverage
600+
Hours Saved/Year
99%+
Accuracy
☁️
Private Cloud
Deployment Available
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Microsoft
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Trusted by Leading Financial Institutions, Retail, MSSPs & National Intelligence Agencies

Microsoft
Top 10 US Bank
Government of Canada
Sans
Global NGO
Dark Reading
Bulletproof
500 Global
United Nations
Microsoft
Top 10 US Bank
Government of Canada
Sans
Global NGO
Dark Reading
Bulletproof
500 Global
United Nations
Microsoft
Top 10 US Bank
Government of Canada
Sans
Global NGO
Dark Reading
Bulletproof
500 Global
United Nations
Microsoft
Top 10 US Bank
Government of Canada
Sans
Global NGO
Dark Reading
Bulletproof
500 Global
United Nations
Microsoft
"Penfield.AI demonstrates the kind offorward-looking application of AI thatis required to give the defendersan edge."
United Nations
"UN recognizes Penfield.AIas a Top 100 Global AI Initiative."
SANS
"The Future of AI:Human Machine Intelligenceand Automating the SOC."
C100
"Penfield.AI recognized as one of20 most promising early-stageCanadian-led startups."

Achieve Superior ResultsWithout Burning Out Your Best People

Penfield helps teams exceed customer expectations, boost retention, and scale performanceβ€”without Overwhelming your top talent. Enforce standards, reduce SLA breaches, and drive cross-training.

Process Verification
95%+

Process Verification

Coverage.

Time Saved
600+ hrs/yr

Sr. SMEs time saved

from Manual Knowledge Base Management.

Accuracy
99%+

Accuracy

of AI with Penfield's Interaction data.

Modern Operations in the Age of AI

Today's Security and Ops teams face rising complexity and shrinking margins for error. Here are the recurring challenges we see across high-performing organizations:

πŸ“‹Execution Gaps

Modern Operations Flow

Automate Process Verification Across Tools, Workflows & AI Agents. Enforce Standards, Gain Real-Time Productivity Insights & Elevate Team Performance.

Modern Operations Flow
πŸš€

πŸš€ Operations Excellence

Drive operational efficiency and team performance

πŸ‘οΈ

Performance Visibility

Real-time insights into analyst workflows

Track and analyze real-time performance metrics across your team
πŸ“†

Shift Optimization

Balance workload and resource allocation

AI-powered recommendations for optimal shift scheduling and workload distribution
πŸ”„

Training & Onboarding

Accelerate team member ramp-up

Generated from best practices of your senior team
🧠

Knowledge Retention

Preserve and share team expertise

Automatically capture and preserve tribal knowledge from your best analysts

πŸ‘·Recommended for SOC Managers

⚑

⚑ Execution Excellence

Ensure consistent execution across tools and workflows

βœ…

Process Verification

Automated SOP compliance checks

Real-time verification of process adherence across all tools
⏱️

SLA Management

Proactive breach prevention

Smart alerts and recommendations to prevent SLA breaches
🎯

Quality Control

Continuous quality monitoring

Automated quality checks based on best practices

🎯Recommended for Team Leads

πŸ›‘οΈ

πŸ›‘οΈ AI Guardrails

Ensure AI outcomes align with process standards and human oversight

πŸ“‹

AI SOP Adherence

Enforce process standards

Ensure AI agents follow approved procedures and best practices
πŸ‘₯

Copilot Oversight

Track and tune assistive AI

Real-time monitoring of AI copilot suggestions and actions
🎯

Fine-tuning Contro

Auto-mine expert tool usage patterns

Penfield auto-mines expert tool usage and infuses it into your AI agents
πŸ“Š

Compliance Monitoring

Evidence-based AI oversight

Track and report on AI compliance with defined standards

🧠Table Stakes for AI-Driven Teams

Use Case Gallery

Learn how Penfield is used by companies to drive Operational Excellence.

24/7 Process Verification

24/7 Process Verification

Ensure all human and tool-based processes are adhering to your organization's standards. Penfield's AI Agent notifies you immedately when there is a deviation. Get Daily/Weekly reports on your compliance status.

Compliance
Build Standardized Procedures

Build Standardized Procedures

Document Standard Operating Procedures (SOPs) for your organization's processes. Penfield's AI Agent will study your Sr. Team members and Industry Best Practices to build and maintain your SOPs.

Knowledge Management
Cross-Training New Analysts

Cross-Training New Analysts

Continuously train your new analysts with continuous process verification based off your Sr. Team Members best practices. Generate daily and weekly reports to drive continuous improvement.

Training
Productivity Insights

Productivity Insights

Gain deep insights int your Teams Productivity and Performance Metrics with Real Time Monitoring and Reporting. Penfield's AI Agent will inform you when somthing needs your attention, and work with you to drive operational excellence.

Productivity
360Β° Team View

360Β° Team View

Gian a comprehesive view of your operations, including your team's workload, performance, and compliance status. Assign tasks via drag-and-drop to minimize SLA violations.

Productivity
Build Checklists from Sr. Analysts

Build Checklists from Sr. Analysts

Automatically build detailed checklists from your Sr. Analysts's steps. Simply point Penfield'a AI agent to your Sr. Analysts and the use case name, and Penfield will document the steps and create a checklist. Automate Knowledge Management, and drive process standardization.

Cybersecurity

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