Continuous Process Improvement Platform
Infusing Best-Practice Knowledge In Workflows
Trusted By Companies Of All Sizes - From Retail, MSSPs, NGOs To National Intelligence
Why Leading Organizations Choose Penfield
Enhancing productivity and quality of work is paramount for technical teams requiring strict adherence to industry best practices—a foundational source of trust, customer satisfaction, and financial growth.
90%+
Users report Improved Client Satisfaction.
95%+
Tasks have Quality Checks aligning with Industry Best Practice.
~30%
Improvement in Productivity.
Continuous Process Improvement With AI
Transform all your workflows—from manual to automated.
Culture Of Performance Excellence
Penfield addresses critical challenges faced by Technical Operations Teams.
Adhering to Best Practices
Failure to maintain best practices can compromise trust, customer satisfaction, and profits.
Standardizing Procedures
Lack of documentation makes standardizing procedures a bottleneck for operational efficiency.
Knowledge Retention
Skilled staff turnover erodes specialized knowledge, hurting productivity and quality.
Cross-Trianing Analysts
Rapid tech changes and talent shortages make ongoing analyst training essential for competitiveness.
Workflow Builder
Turn analyst actions into Gold Standard processes, promoting consistency and minimizing errors. Identify Automation & improvement opportunities. Generate documentation for auditors.
Automated Quality Checks
Penfield delivers automated quality assurance across tools. Penfield analyzes analyst workflows and ensures alignment with Industry Best Practice & Internal Knowledge Base.
Data Analyst
Identify cause of performance issues, derive insights across multiple data sources like Shift, Procedure, Workload and Metrics with Text in seconds. Generate tailored reports.
Automation Scripts
Penfield converts Workflow Diagrams into automation scripts and actions, significantly reducing time and effort to operationalize further automation.
Accurate Up-To-Date Knowledge Base
We constantly mine the Internet for up to date Best Practice Knowledge, and infuse it into your workflows. Documents are ranked per credibility, ensuring quality.
Industry Standards
Blogs & Articles
Research Papers
Tool Documentation
Tutorial Videos
Threat Intelligence
Thought Leadership
References Provided
Align Your People And Process With Key Metrics
Penfield harmonizes Mined Processes with Calculated Team Skills, aligning them with your business KPIs. Penfield enables Leaders to concentrate on core priorities, driving productivity and excellence.
SLAs
Identify root cause for SLA breach, and make adjustments.
Risk
Get timely notifications on Risk pertaining to Team Skills and Process gaps.
Process Maturity
Calculate Process Maturity and observe trends.
Skill Gaps
Penfield quantifies skills across teams. Get visibility into team growth and prioritize training.
Privacy, Flexibility and Rapid Onboarding
Your Data Remains Yours
Built on Kubernetes, deploy Penfield in your Azure, AWS, GCP cloud or on Bare Metal.
Rapid Tool Onboarding
Swift integration across all your workflows - from manual and automated.
Expert-Tuned AI Models
Penfield benchmarks workflows against industry standards, ensuring alignment with best practices. Advanced reasoning is enabled by converting workflows into knowledge graphs that identify entities, extract relationships, and mine decisions. Supported models include Azure OpenAI or Penfield's Private Task-Specific models.
Domain & Tool Expertise
Proficient in Cybersecurity & IAM. More to follow.
Contextual Reasoning
Powered by Penfield Knowledge Graph.
Our Roots
Penfield.AI has emerged from some of the most respected programs powering the startup innovation ecosystem.