Process Standardization, Auditing & Continuous Improvement

From Interactions To Process Knowledge Across Teams & Tools

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Trusted By Companies Of All Sizes - From Retail, MSSPs, NGOs To National Intelligence

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Operational Excellence In Today's Complex Environment

Penfield mines standardized Playbooks by capturing data across teams and tools to identify Performance Bottlenecks, Automation Opportunities and Risk from process gaps. Transform Auditing with regular notifications of risky process deviances.

Industry Whitepapers

Deep Process Insights

Pathfinder Browser Extension creates process maps and procedure docs from interaction data, with whitelisted URLs for rapid onboarding. Deploy Penfield in Hours!

Automatic Process Standardization

Turn analyst actions into Gold Standard processes, promoting consistency and minimizing errors. Consult our Process Uniformity Score, then choose to automate or train analysts.

Generated Task Documentation

Turn analyst interactions into rich documentation. Managers pick a baseline, initiating personalized analyst training.

Performance Bottleneck Analysis

Weekly procedure assessments empower managers to identify inefficiencies and refine workflows, boosting team output.

Streamlined Auditing

Penfield Pathfinder Browser Extension delivers automated audit trails across tools. Penfield analyzes analyst workflows, ensuring quick, clear audits and pinpointing compliance gaps

Align Your People And Process With Key Metrics

Penfield harmonizes Mined Processes with Calculated Team Skills, aligning them with your business KPIs. Penfield enables Leaders to concentrate on core priorities, driving productivity and excellence.

SLAs

Identify root cause for SLA breach, and make adjustments.

Risk

Get timely notifications on Risk pertaining to Team Skills and Process gaps.

Process Maturity

Calculate Process Maturity and observe trends.

Skill Gaps

Penfield quantifies skills across teams. Get visibility into team growth and prioritize training.

Optimize Workflows With AI Queue Manager

AI Queue Manager strategically assigns tasks to achieve your business goals, like Skill Development, Reduce SLA Breach, Even Workload distribution and more.

Privacy, Flexibility and Rapid Onboarding

Your Data Remains Yours

Built on Kubernetes, deploy Penfield in your Azure, AWS, GCP cloud or on Bare Metal.

Use Your Favourite AI Models

Select your preferred AI model or utilize our provisioned Llama 2 model, deployed in your environment.

Rapid Tool Onbaording

Simply whitelist tools on Penfield Pathfinder Browser Extension for smooth integration.

Human-Centred Automation With ProcessPrompt

ProcessPrompt, always current with your mined procedures, tools, and operations, enhances your workflows and automates repetitive tasks.

Our Roots

Penfield.AI has emerged from some of the most respected programs powering the startup innovation ecosystem.

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Jay EumFounder of GFT VC

“I was impressed with the team's understanding of the productivity problem facing larger SOCs and providing an intelligent solution to better manage their limited resources. I also enjoyed my interaction with the founders and was impressed with their openness to feedback and support.”

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Jonathan SobeyCo-founder & Managing Partner, LongShot Capital

“The need for cybersecurity will exponentially increase and Penfield.AI is taking an approach to support and simplify operations for their clients. Tahseen is an incredibly bright founder who has surrounded himself with the best-in-class business leaders and academics - this is a winning combination that his clients and the industry as a whole will benefit from.”

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Aviram JenikFounder of Beyond Security

“Penfield.ai was the first company I talked to that is acknowledging and addressing the missing link in incident response/SOAR: technology is still not good enough to make incident response automated (and quite possibly will never be) and humans teams are not scalable enough to deal with the vast amount of incidents that enterprises face. Penfield.AI noticed this gap and is helping close it, and closing gaps is probably the best value you can give an enterprise.”

Setup a Sandbox in Your Environment

Penfield is built on Kubernetes & can be swiftly deployed in your own AWS, Azure or GCP instance. Our Helm charts provision the required infrastructure and your tool API keys complete the integration.

- We will guide you through the process
- You always remain in control of your own data
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